Terms of Service

Last Updated: Februrary 21 2026
Business Name: Moonglow
Website: moonglow.com.co
Contact Email: harperpreston24@gmail.com

By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions, you may not use this website or purchase products from us.

Use of Our Website

You agree to use this website for lawful purposes only. You must not use our products or services for any illegal or unauthorized purpose. You agree not to violate any laws in your jurisdiction while using our site.

We reserve the right to refuse service to anyone at any time for any reason.

Products and Services

All products are subject to availability. Because we operate as a business, products may be shipped directly from third-party suppliers or fulfillment centers.

We reserve the right to modify or discontinue products at any time without notice.

We make every effort to display product descriptions and images accurately. However, we do not guarantee that all descriptions, images, pricing, or other content on this site are completely accurate, current, or error-free.

Pricing and Payments

All prices are listed in USD (for now) and are subject to change at any time without notice.

We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or pricing errors are suspected.

Orders may only be canceled within a limited window before processing begins. Once an order has shipped, it cannot be canceled.

Shipping and Delivery

Shipping times may vary depending on location and fulfillment partner.

We are not responsible for delays caused by shipping carriers, customs, weather, or incorrect addresses provided by customers.

Risk of loss transfers to you once the order has been delivered to the shipping carrier.

Returns and Refunds

All returns and refunds are governed by our Return & Refund Policy. Please review that policy carefully before making a purchase.

Intellectual Property

All content on this website, including text, images, logos, branding, graphics, and design, is the property of Moonglow and may not be copied, reproduced, distributed, or used without written permission.

Limitation of Liability

We are not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability for any claim related to a purchase shall not exceed the amount paid for the product.

Health Disclaimer

Our skincare products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary.

Customers are responsible for reviewing ingredient lists and performing a patch test before full use.

We are not responsible for allergic reactions, skin sensitivity, misuse of products, or dissatisfaction with results.

Third-Party Services

We may use third-party services, including payment processors and fulfillment partners. We are not responsible for the policies, actions, or performance of these third parties.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of The United States, without regard to conflict of law principles.

Contact Information

If you have any questions regarding these Terms of Service, please contact us at harperpreston24@gmail.com.